Returns & Exchanges

Because each item is uniquely handmade to your specifications, we do not offer returns or exchanges.

International Shipping

If you’re ordering from outside Portugal, please be aware that any customs fees, import taxes, or duties are your responsibility upon delivery. By placing your order, you accept this obligation. We’re unable to estimate these additional charges at checkout.

Order Processing and Delivery Time

All orders are crafted with care and typically take 7 to 14 business days to be completed and shipped. Once your order has been successfully placed, you’ll receive a confirmation email, followed by a shipping notification when your package is on its way from Portugal.